What is the deadline for placing a booking for a particular publication date?
Deadlines vary by publication and day. The system will check the next available publication date and indicate it on the booking calendar, if the date you require is not available to choose it will be either a non-publication date for that section or magazine, the deadline has been exceeded or there is no availability left for that section in the publication selected. Refer to http://www.adhelpnews.com for more information.
Can I get a last minute Ad in after deadline and the date is not showing as available?
Unfortunately No once a deadline has passed the system will indicate the very next date available for you to book.
Why I’ve managed to speak to somebody in the past and they have been able to squeeze me in.
We have made a number of changes to our systems to improve quality to our Advertisers, making very late changes have, in a small number of cases, had detrimental effects on other customers in the past. We are therefore strictly applying our deadline policy to ensure all pre-booked Advertisements or announcements are correctly handled at all times.
Can I repeat or cancel an advertisement or announcement I have previously booked?
Yes, you can repeat previously published or cancelled adverts through the My Advertisements option, found in the My Account section if you are a registered user. Please be aware that you may be subject to a cancellation charge. Please see our full terms and conditions for details.